Privacy Policy

1. Introduction

At Ethereals, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to safeguard it.

2. Information We Collect

We collect personal information when you use our services or interact with our website. The types of personal data we may collect include:

• Personal details such as name, email address, and phone number.
• Account information, including login credentials and KYC (Know Your Customer) data.
• Transaction data related to token purchases or participation in our services.
• Device and usage data, such as IP addresses, browser types, and website activity.
• Any other information you choose to provide us directly.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services, including processing transactions and conducting KYC verifications.
• To communicate with you about our services, updates, and promotions.
• To personalize your experience on our platform and offer relevant content and advertisements.
• To comply with legal obligations, including anti-money laundering (AML) and combating the financing of terrorism (CFT) regulations.
• To protect against fraudulent activities and ensure the security of our platform and user data.

4. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. After this period, your information will be securely deleted or anonymized as applicable.

5. How We Protect Your Information

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, and destruction. This includes:

• Using secure servers and encryption protocols for data transmission.
• Restricting access to personal information to authorized personnel only.
• Regularly reviewing and improving our security practices to protect user data.

6. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

• With trusted third-party service providers who assist us in providing our services (such as payment processors and KYC verification partners).
• If required by law, or to comply with legal processes, such as a subpoena, court order, or government request.
• To protect the rights, property, and safety of our platform, our users, and the public.

7. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your user experience, analyze website activity, and serve personalized content and ads. By using our website, you consent to our use of these technologies. You can manage your cookie preferences in your browser settings.

8. Your Rights

You have the following rights with respect to your personal information:

• The right to access the personal information we hold about you.
• The right to request corrections or updates to your information.
• The right to request the deletion of your personal information, subject to legal obligations.
• The right to object to or restrict the processing of your information in certain circumstances.
• The right to withdraw consent for data processing where applicable.

If you wish to exercise any of these rights, please contact us at the provided contact information below.

9. International Data Transfers

Your personal data may be transferred to, and processed in, countries other than the country in which you reside. These countries may have different data protection laws than your country. However, we will take steps to ensure that your data is handled securely and in accordance with this Privacy Policy.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on our website, and the revised policy will be effective immediately upon posting.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: support@ethereals.ai